The reason why I write about this, not to humiliate others or express my angry feel, it just to make sure some improvement in their service
Today, i am having a conflict with my dearest, UNCLE TAXI.
It started when i called this UNCLE HA*** to use his service (from UiTM Sg Buloh to KTM Sg.Buloh), we have a deal to meet at 5.00 pm. This the earliest time that i can rush due to Urinary Module Progress Test finish at 4.45 pm. It take me 1001 quick step to walk from my faculty to hostel, to make sure i can pack up my bag, clean up the room, perform Asar prayer before he reach there.
At 5.10 pm, i wait for him in the lobby, but my friend said, there was one taxi waiting there just now, but he had move on. I didn't suspect that was his taxi (BTW, this is the first time i called him for taxi.......and the last time). I'm getting worried because around 5.15 pm, there still no taxi came. So i CALLED him, and........... that taxi was him! I realise i am the guilty one, so i quickly ask for apologize, and he agreed to pick us at 5.30 pm as he now sending other passengers. And, yeaah, i'm willing to wait, beside my friends also agree to do so.
5.20 pm, one red cab come and park beside the hostel, and again, i glance on my phone's screen, no missed call in a simple word, HE IS NOT CALLING ME TO TELL ME, HE IS ARRIVED!!!
We decided to take another taxi and i already sent him a text message to tell him that i will take another taxi, indeed, i do it nicely plus i ask for apologize because i feel guilty even though i have right to do so , i called Pak Dollah and he manage to get me a nice green taxi with a friendly talkative lady driver. Congested traffic jammed in front Hospital Sungai Buloh entrance, weird song on the radio, some how, we arrived KTM station safe and sound.
Settled down on the commuter, suddenly receive Hangout message from Uncle HA***,
"Lepas ni jangan call pak cik ok"
"After this, don't call me for taxi ok"
What?!
The heck just happened?
He get angry with me, i just don't get any idea why is it happen. Then, i start to realise, are him in the RED CAB BESIDE THE HOSTEL???????
Why don't he called me?Hey! Just give me a damn missed call if you don't have much credit in your prepaid, i'll call you, but in this case, i even don't know where've you been, my first time calling your taxi, what you expect me to recognise your TAXI? Hell no uncle! All look the same, just give me a call, text, inform me you are in there
He really messed up my day, bring grey cloud over my head, and from there come the rain, and i hate wet.
To uncle taxi, please....
- keep in touch with your passenger, they want to call you, but they afraid that it might annoyed you
- inform your passenger when you arrive, so we don't need to wait , that's why we agree to pay for an extra RM2 in the meter (if you use it laa)
- don't get angry if the passenger suddenly change their mind, asking to change the time, place, or even taxi driver, THEY HAVE A RIGHT
- please please please........DON'T BE RUDE TO YOUR PASSENGER
Such a long tiring journey,
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